What to Expect at Your Visit

We believe dental visits should feel calm, respectful, and thorough — never like a sales pitch.

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Appointment Length

Teeth cleaning appointments are scheduled for approximately 70 minutes.

If it has been several years since your last dental visit, or if advanced periodontal (gum) care is recommended, your treatment may be completed over multiple visits to ensure it is thorough and comfortable.

If additional treatment beyond a routine cleaning is needed, we will clearly explain your options. The approximate length of any recommended treatment appointments will always be discussed with you at the time of booking, so you know exactly what to expect.

 

During Your Visit

Your appointment may include:

• A comprehensive oral exam

• Digital X-rays (if needed)

• Gentle, thorough teeth cleaning

• Gum health assessment

• Personalized home care recommendations

If treatment is recommended beyond hygiene, we’ll explain your options clearly and answer all of your questions before proceeding.

 

Is It Painful?

Most patients describe our cleanings as comfortable and gentle.

If you have sensitive teeth, dental anxiety, or haven’t been in a while — please let us know. We take extra care to work at your pace. Our goal is for you to leave feeling refreshed, not stressed.

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Insurance & Payment

• We offer direct billing to most major insurance providers, including the Canadian Dental Care Plan

• We provide estimates and pre-determinations.

• We bill as per the provincial fee guide - not above.

• Payment is due at the time of service for uninsured portions.

If you have questions about coverage? Call us — we’re happy to help.

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Cancellation Policy

We understand that schedules change.
We kindly ask for at least 48 hours’ notice if you need to reschedule your appointment.

This allows us to offer that time to another patient in need.

If you have any concerns before your visit, please don’t hesitate to reach out. We’re here to make your experience as smooth and comfortable as possible.​​