Privacy Policy

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Introduction

Sidney by the Sea Dental Clinic respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

By using this website, you agree to the practices described in this policy.

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Information We Collect

We may collect personal information that you voluntarily provide through the website, including:

• Name

• Email address

• Phone number

• Information submitted through contact forms or appointment requests

We may also collect certain non-personal information automatically when you visit the website, such as:

• Browser type

• Device type

• Pages visited

• Time spent on the site

• Referring website

This information helps us understand how visitors use our website and improve the user experience.

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How We Use Your Information

We may use the information collected to:

• Respond to inquiries or appointment requests

• Communicate with you regarding services

• Improve website functionality and user experience

• Analyze website traffic and visitor behaviour

• Maintain website security

We do not sell or rent your personal information to third parties.

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Cookies and Analytics

This website may use cookies and similar technologies to improve functionality and analyze website usage.

We may use services such as:

• Google Analytics to understand how visitors interact with the site.

Cookies help us understand which pages are most useful and how visitors navigate the website.

You can choose to disable cookies through your browser settings.

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Third-Party Services

This website may include third-party services such as:

• Online booking systems

• embedded maps

• social media integrations

These services may collect information in accordance with their own privacy policies.

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Online Booking and Patient Systems

This website is not intended to collect or store personal health information. Patients should not submit sensitive medical information through website forms.

If you choose to book an appointment online, you may be redirected to a third-party patient management platform.

Sidney by the Sea Dental Clinic uses Tracker Networks for appointment scheduling and patient management. Information entered through that system is processed and stored according to the security and privacy standards of the platform provider.

Tracker Networks provides governance, risk, and compliance (GRC) solutions designed to support healthcare regulatory requirements and secure patient data handling.

Please refer to the Tracker Networks privacy policy for more information about how information submitted through their system is managed.

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Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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Your Privacy Rights

Under Canadian privacy laws, you may request access to personal information we hold about you or request corrections if the information is inaccurate.

Requests can be made using the contact information below.

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Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Sidney by the Sea Dental Clinic
Sidney, British Columbia
Phone: 250-655-4884
Email: info@sidneybytheseadental.ca

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Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date.